Part of the Oxford Instruments Group
Collapse

Frequently Asked Questions

What kinds of modalities do you offer in mobiles?

Oxford Instruments Healthcare offers high-end CT,  MRI, PET/CT, and Nuclear Medicine.

What manufacturers do you offer?

We offer all major manufactures including: GE, Siemens, Philips and Toshiba. Our experience in the mobile medical imaging industry has earned us preferred status with many of the manufacturers’ representatives.

What comes with mobile service?

Oxford Instruments Healthcare believes in total customer service. Our lease prices include all transportation and set-up charges, full system service , licensed contractors for heating, ventilation, and air-conditioning, as well as the hydraulic, plumbing, and electrical systems on the trailer. When necessary, we offer applications training on all of our equipment.

What if we have a problem on our mobile?

Simple, you call us and we take care of the problem. We utilize high-quality service personnel to make sure our mobiles meet the manufacturer’s specifications. Our relationship with all of our service staff allows us to be in control when responding to your service needs.

What are your service hours?

We offer standard Monday through Friday, 8 to 5 service. Extended hours coverage is available at an additional charge

What does the hospital need to provide?

All of our mobile units require 480 Volt, 3 phase power with 150 Amp service. Some of our units require water. The hospital is responsible for all disposable products necessary for patient care.

What type of mobile trailers house your imaging equipment?

Oxford Instruments Healthcare uses quality medical imaging trailers with hospital grade materials used throughout. Many of our trailers do not feature obtrusive logos that will deter from hospital landscaping.

How long can I rent a mobile unit?

Our units are available for rent for as little as one week to multiple years. We provide service during your equipment replacement or upgrade, as an additional system to relieve the backlog, or to start a new service in your community with little or no capital outlay. We have designed our service to keep your revenue stream flowing.

What kind of service can we expect before and after we sign a contract?

You can expect the best service possible from Oxford Instruments Healthcare. Our team will work with your facility planning personnel from start to finish, making the transition smooth for your staff and patients.

We can provide a site visit from one of our engineers to make sure the system that we provide will fit with the hospital configuration. We can also arrange a site visit for your doctors, to show them first hand a unit that we will provide before it arrives at your facility.

References will be provided for you to call, to assure you of the high quality of our equipment and the integrity of our company.